Privacy Policy

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you make payments through sour payment gateway.

Medical Air Service

Privacy Policy

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you make payments through our payment gateway.

1 Information We Collect

When you make a payment, we may collect the following information as part of the data submitted to the payment provider:

  • Name
  • Billing address
  • Contact information (email, phone number)
  • Any Identification details and tax number (if required)
  • Payment details (credit/debit card information, bank account information)

2 How We Use Your Information

We use the information we collect for the following purposes:

  • To process your payments securely
  • To send payment confirmations and receipts
  • To communicate with you regarding your transactions or account
  • To comply with legal and regulatory requirements

3 Payment Security

We use secure payment gateways that comply with industry standards (PCI DSS) to protect your payment information. Your payment details are processed directly by the payment provider, and we do not store sensitive payment data.

4 Data Retention

If required, we may retain your personal and payment information only for as long as necessary to complete the transaction and fulfill any legal obligations that may require retention.

5 Sharing Your Information

We do not share your personal information with third parties except in the following cases:

  • With payment processors to complete transactions
  • When required by law or legal processes
  • With third-party service providers who assist in business operations, subject to confidentiality agreements

6 Your Rights

You have the right to:

  • Access and update your personal information
  • Request the deletion of your data, subject to legal retention requirements (if stored by us)
  • Opt out of marketing communications (if applicable)

7 Cookies

Our website may use cookies to enhance user experience. Cookies are small files stored on your device to remember preferences and improve website functionality.

8 Changes to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated version will take effect immediately.

Send Us a Message

Our Global Offices

UAE Office

+971 585 787878

Office No. 18, 2nd Floor, UAE Enterprise Building, Airport Road, Al-Garhoud, Dubai, UAE

India Office

+91 96999 99065

G-30, Dheeraj Heritage, S. V. Road, Santacruz West, Mumbai, Maharashtra 400054

Bangladesh Office

+880 1314968067

Oasis163 H-47, R-3A, Dhanmondi, Dhaka, Bangladesh

Oman Office

+968 92402959

Office No. 34, Building No. 21, Way 403, Postal Code: 137, Al Qurm

Singapore Office

3 Mount Elizabeth, Mount Elizabeth Medical Centre, #15-05 Singapore 228510

Kenya Office

Office no. 06 Basement, 3rd Parklands, Diamond Plaza, Nairobi, Kenya

Canada Office

7180 Transmark Court, Mississauga, Ontario L5S 1Z5, Canada

Turkey Office

Aydinli mah. Patkayici Maddeler Yolu Cad. 7/B, Block no. 16, Palmiye Park- Tuzla/Istanbul Turkey

Need Assistance?

Call our support team directly

Bangladesh
+8801314 968067