Air Ambulance Cancellation Policy

Private Chartered Air Ambulance Cancelation Policy:

  • Full payment (100%) will be refunded by the Provider in case of cancellation of the services from the Provider themselves.
  • Cancellation fee of 25% of the quotation applies if the Air Ambulance Call is cancelled by the Payer within 48 hours or any time after confirmation, before the departure time and 50% cancellation fees applies if the Air Ambulance cancelled within 24 hours before the departure time by the Payer and no refund if cancellation done 12 hours prior to the departure, this cancellation may include any reason like deterioration of patient health, cardiac arrest, Death etc.

Commercial Airlines Repatriation Cancelation Policy:

  • Full payment (100%) will be refunded by the Provider in case of cancellation of the services from the Provider themselves.
  • Cancellation fee of 25% of the quotation applies if the service call is cancelled by the Payer after confirmation but before the stretcher booking.
  • No Refund shall be provided once stretcher booking is done.